Data Intelligence Resources

DATA QUALITY IN A DATA PRODUCT WORLD

As data becomes a product, data quality is crucial. With AI and data democratization rising, poor data undermines trust.

TOP 10 BENEFITS OF REGULAR PENETRATION TESTING

Pen testing in the digital landscape helps to ensure security, compliance, and customer trust with proactive cybersecurity measures.

MAKING DATA PIPELINES FASTER

Legacy systems posed significant challenges, impeding the customer's ability to fully utilize their data assets and hindering their path to operational excellence and innovation.

SYNAPSE VS SNOWFLAKE: SECURITY, GOVERNANCE, TCO

We have analyzed and compared the two data warehouses' pricing structures, data integration, and governance functionalities.

UNLOCKING CX EXCELLENCE THE POWER OF CPaaS AND APIs

Recap from ITExpo on the evolving landscape of customer experience (CX) and the transformative potential of CPaaS and APIs.

ITEXPO INSIGHTS: THE FUTURE OF CUSTOMER EXPERIENCE

Among the plethora of insightful sessions, one stood out as a beacon of enlightenment: "Future of CX: The ROI of AI and Automation."

SYNAPSE VS SNOWFLAKE TECHNICAL COMPARISON

Key factors that should guide your choice between these powerful platforms, tailored to your specific technical requirements.

AI READINESS: AI DISCUSSION QUESTIONS

AI discussion questions to guide your internal conversations as you work to assess your AI readiness across various critical areas.

BRIDGE DATA TRUST GAP WITH INSIGHTS AND DATA GOVERNANCE

Empower teams with a modern data stack using solutions like Snowflake, ThoughtSpot, and data.world.

SME AND DATAOPS.LIVE PARTNERSHIP

By combining their strengths, this partnership offers a comprehensive solution that empowers organizations to make data-driven decisions.

AZURE SYNAPSE VS SNOWFLAKE OVERVIEW

When comparing Azure Synapse vs Snowflake, evaluate these key factors to find the best fit for your data management needs.

SNOWFLAKE SUMMIT 2023: KEY TAKEAWAYS

Attendees embraced the transformative power of the data cloud and explored Apache Iceberg and data warehouse advancements.

SAFEGUARD YOUR BUSINESS WITH CYBERSECURITY

With high costs and talent shortages, Security as a Service provides a reliable solution for robust protection without in-house expertise.

DBT CORE VS. DBT CLOUD: WHICH IS RIGHT FOR YOU?

Discover the differences between dbt Core and dbt Cloud, determine which one is the best fit for your data transformation needs.

MINI-EPISODES TO HELP MS POWER BI USERS GO FROM KNOW TO PRO

Covering PBI Desktop basics, including overview and data import in Power Query Editor.

AWS Re:Invent 2023 RECAP

Our team was particularly enthralled by the confluence of AWS's own groundbreaking announcements and the dynamic presence of our esteemed technology partners.

BUILDING USER CONFIDENCE WHILE REDUCING CLOUD COMPUTING COSTS

Kforce migrated from costly, legacy ETL processes to a modern approach that has widespread positive impacts.

MODERN CLOUD DATA WAREHOUSES TO THE RESCUE

Big data is becoming more diverse, distributed, and dynamic. This strains your data warehouse and existing BI processes.

DATA-FIRST APPROACH TO INVENTORY ANALYTICS

A modern data stack and robust BI strategy provides insights into customer behavior, product, and channel performance.

A PLATFORM DESIGNED FOR CONTINUOUS DATA DELIVERY

Case study on data integration, automation, and governance for a customer-facing challenges around data collection.

DIGITAL TRANSFORMATION AND AI IMPLEMENTATION

Ideal Agent is partnering with SME to scale the business, reduce overhead expenses and improve customer experience.

CALL CENTER METRICS AND DASHBOARDS

Producing actionable results by identifying performance trends, reason for service tickets, and trends in call volume.

ACCELERATING FINANCIAL REPORTING WITH SELF-SERVICE ANALYTICS

Transforming raw financial data to insights by pulling in raw data from Great Plains and iSeaports.

DATA ENGINEERING FOR FRAUD ANALYSIS

Case study on effectively utilizing Azure Data Factory and Snowflake to improve time to insight for potential fraud detection.

CHECKLIST REPORT, CLOUD DATA WAREHOUSING

If you’re overwhelmed trying to find a solution for cloud data warehousing, take a look at this TDWI checklist report.

TOP 6 REASONS BUSINESS INTELLIGENCE FAILS

Business Intelligence projects can begin with a simple goal, but can easily go astray, and often results in money wasted.

SIMPLIFY DATA ARCHITECTURE FOR FASTER INSIGHTS

Maintaining separate systems makes it difficult to be agile and responsive in today’s fast-moving markets.

TOP 10 BI & DATA TRENDS TO EXPECT IN 2022

Collaboration mining, dashboard evolution, data lineage, & application automation for triggering action.

DATA LITERACY AND DEMOCRATIZING DATA FOR ALL

Understand the main characteristics of a data literate culture and the practical next steps for a data literacy program.

DATA WAREHOUSES, DATA LAKES, AND DATA LAKEHOUSES

A quick overview of the similarities, differences, and what these terms mean for the future of Business Intelligence (BI).

DATA ENGINEERING FOR FRAUD ANALYSIS

Case study on utilizing Azure Data Factory and Snowflake data warehouse to improve time to insight for potential fraud.

THE FOUNDATION FOR EXECUTIVE DASHBOARDING 2.0

As flexible as you want, responds instantly to new questions, and a mobile version that isn't just a scaled version of the desktop.

QLIK ACTIVE INTELLIGENCE (AI) VIDEO PLAYLIST

Interviews, how to's, and use case examples featuring Qlik. We also cover value added extensions like Vizlib and PlatformManager.

GOLD DATA ANALYTICS AND POWER BI PARTNER

As a certified Microsoft partner, specializing in Data Analytics, we help businesses enable digitization, innovation, and efficiency.

SEARCH AND AI-DRIVEN ANALYTICS VIDEO PLAYLIST

Check out these 2 Minute Drill videos and webinars on ThoughtSpot for insightful use cases, tips, and valuable information.

DATA LAKEHOUSE, WAREHOUSE, & AZURE ARCHITECTURES

BI projects often focus on the Visualization/Reporting aspects but place less emphasis on the layers that power this.

CRASH COURSE ON CLOUD COMPUTING

We understand that transitioning to cloud computing can be exciting. However, are you certain that you have a solid grasp of cloud computing?

BUSINESS INTELLIGENCE ROADMAP BUILT FOR SUCCESS

Understand the fundamental elements crucial for a thriving Business Intelligence (BI) Implementation.

GETTING INSIGHTS AND DRIVING VALUE FOR UTILITIES

Utility uses ThoughtSpot's search analytics to make it easy to get answers from their company data in seconds.

7 EXPERT TIPS FOR SELECTING THE RIGHT STRATEGY AND TOOLS

Making the move to the cloud as part of your overall strategy can help manage costs and increase agility.

ARTIFICIAL INTELLIGENCE PARTNERSHIP WITH H2O.AI

SME will leverage H2O.ai to help maximize data science efforts and innovate with artificial intelligence.

DATA FOR GOOD EXAMPLES

In the digital era, data fuels innovation, catalyzes transformative and positive change, and enhances the quality of life through informed decisions.

TOP 7 ANALYTIC USE CASES IN HEALTHCARE

Healthcare organizations are driving digital transformation through accurate, contextual data analytics.

USING ANALYTICS TO REDUCE HOSPITAL READMISSIONS

Healthcare organization utilizes BI to minimize readmissions to drive lower costs and higher patient satisfaction.

QLIKWORLD 2023: HIGHLIGHTS

The event drew global professionals and showcased keynote speakers, breakout sessions, workshops, and an expo hall with SME's tech partners like AWS and Snowflake.

DATA LINEAGE IN THE FINANCIAL INDUSTRY

With rapidly expanding data pipelines, assessing data demographics and identifying high-impact data sources became challenging.

SYSTEM-WIDE VIEW OF UTILITY OPERATIONS

In the energy and utility industry, SME's resources provide an "on the ground playing field" and a "sky-box" perspective.

VENDOR MANAGEMENT SOLUTION

In this energy and utility case study, we implemented a portal solution for vendor management that resulted in an efficiency increase of 40%.

DATA ENABLEMENT FOR POWER GENERATION

Assisting power generation companies in optimizing energy production, reducing downtime, and increasing efficiency.

OPTIMIZE DATA MANAGEMENT WITH CLOUD SOLUTIONS

Data management and storage systems to streamline processes, reduce costs, and make data-driven decisions faster.

DATA BLENDING AND DISPARATE SOURCE INTEGRATION

Case study on ingesting multiple data sets to see the whole story in your data and building dynamic presentations around the insights.

SMART PIPELINES FOR SMART METERS

The continuous and widespread rollout of AMI smart meters and IoT edge devices has led to an explosion of data in the energy and utility industry.

SME PARTNERS WITH HOSPITAL

Through the partnership between SME and TGH, analytical dashboards were developed consolidating data between seven regional hospital systems.

DIGITAL TRANSFORMATION IN HEALTHCARE

The trends and digital healthcare technologies discussed demonstrate a clear shift in healthcare practices.

DATA STRATEGY MIGRATES TO THE CLOUD

With SME Solutions Group, data.world, and a robust data strategy, you can build your data-driven future.

STATIC TO DYNAMIC REPORTING: DATA VISUALIZATION WITH QLIK

Data visualization tools, like Qlik, deliver actionable insights to consumers in widely adopted and portable formats.

AI READINESS: DATA ORGANIZATION & GOVERNANCE

This blog emphasizes the crucial, often overlooked, step of data organization and governance, a fundamental pillar of AI readiness.

QUALITY IMPACTS DRIVEN BY QUALITY ASSURANCE

SME's Quality Assurance consulting services help ensure that delivery is high quality and meets defined project requirements.

GET AHEAD OF COMPETITION WITH CCAAS

Meeting modern customer expectations demands an 'always-on' approach beyond the traditional call center.

MIGRATING TABLEAU REPORTS TO THOUGHTSPOT WITHIN WEEKS

SME assisted ThoughtSpot customer with boosting end-user adoption, cutting costs for intuitive, self-service analytics.

THOUGHTSPOT FALCON MIGRATION

Improving the power of ThoughtSpot while drastically reducing infrastructure costs by migrating from ThoughtSpot Falcon to Embrace.

DATA GOVERNANCE, DATA QUALITY, COST OF DIRTY DATA

Data governance aligns people, processes, and technology. It plays a vital role in addressing data quality issues.

CYBERSECURITY: RISING TO THE CHALLENGE

Technology significantly influences an organization's vulnerability or readiness, often safeguarding against advanced attacks.

TRANSFORMING BUSINESS INTELLIGENCE (BI) CAPABILITIES

Initially, BI toolsets were limited to users with technical coding skills, creating a gap between business users and tool implementation.

DEVOPS: AUTOMATE, COLLABORATE, AND ITERATE

DevOps is a data analytics methodology that promotes a collaborative, data-driven culture. Learn about the benefits of DevOps.

AGILE DATA GOVERNANCE TOOLS AND APPROACH

Organizations often face initial bottlenecks when implementing linear, structured data governance due to stakeholder involvement.

DATA-DRIVEN INVENTORY MANAGEMENT

With inventory analytics, companies gain insight into how to improve inventory control, productivity, efficiency, and profitability.

FIVE9 HAS MIGRATED HUNDREDS OF AVAYA CONTACT CENTERS

Moving your contact center to the cloud can seem daunting, but partnering with Five9 reduces the risk and simplifies the transition.

DEFINED MIGRATION STRATEGIES TAILORED TO CISCO SOLUTIONS

Five9 & SME Solutions Group is here to assist as you plan for your contact center’s seamless transition from Cisco to the cloud.

5 SIGNS IT’S TIME TO UPGRADE YOUR IVR TO AN IVA

Outdated IVR? Missing self-service and cost-saving chances? Here are five signs it's time to upgrade from IVR to IVA.

QUESTIONS FOR SAFEGUARDING YOUR ORGANIZATION

For remote, hybrid, or in-office setups, these essential security-related questions can guide you in preventing threats.

AI READINESS: DECODING BUZZWORDS LIKE NLP & SEMANTIC LAYER

Better understand terms like Natural Language Processing, so you can confidently evaluate your AI readiness.

THOUGHTSPOT FOR ENERGY AND UTILITY

SME and ThoughtSpot show how analytics empowers utilities to search their data, get insights, and drive value.

AI READINESS: CULTURAL READINESS FOR ARTIFICIAL INTELLIGENCE

We'll navigate how to cultivate a culture within your organization that embraces and thrives alongside AI.

SYNAPSE VS SNOWFLAKE: USER EXPERIENCE

Comparing Data Sharing, User Experience, and Technology Partner Ecosystem of Azure Synapse Vs Snowflake.

EMBRACING AI: A GAME CHANGER IN THE UTILITY INDUSTRY

Embrace AI in the utility industry for enhanced efficiency, reliability, safety, and customer satisfaction.

AI SOLUTIONS FOR SUSTAINABLE REDUCTION OF AGENT CHURN

AI offers personalized coaching to reduce agent churn in contact centers. Learn about predictive analytics, benefits, & case studies.

NAVIGATING THE POWER OF UTILITY DATA

Smart grid, AI, and blockchain revolutionize how we manage and leverage utility data, opening doors to innovation and success.

STREAMLINING GUEST SUPPORT: LOVE INC'S DATA MIGRATION

Overcoming the challenge of migrating over 6,500 case files to a new client management system without built-in tools.