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Privacy Policy

SME Solutions Group, Inc. (“SME", “we“, “us”, or “our”) is committed to protecting your personal information and your right to privacy. We know that you care about how your information is used and shared, and we take your privacy seriously.

This Privacy Policy describes the manner in which SME Solutions Group, Inc. collects, uses, maintains, and discloses information collected from users (each, a “User”) of the smesgroup.com website (“Site”); through our social media pages; and through HTML-formatted email messages (collectively, the “Resources”).

By using the Resources, you are accepting and agreeing to the practices outlined in this Privacy Policy.

WHAT INFORMATION DO WE COLLECT?

We may collect personal information from Users in a variety of ways, including, but not limited to, when Users visit our Site, fill out a form, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, and phone number, among other information.

We may collect non-personal information about Users whenever they interact with our Site. Non-personal information may include the browser name, the type of computer and technical information about User’s means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information. This non-personal information may be anonymized or may become associated with a User when personal information is submitted.

Like many businesses, we also collect information through cookies and similar technologies to gather information on how you interact with our Site and allow us to remember you. Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. You can instruct your browser to refuse all Cookies or to indicate when a Cookie is being sent.

Information we collect is referred to as “User Information” in this policy.

We do not knowingly collect personally identifiable information from children. If we become aware that we have collected personal data from a child without verification of parental consent, we will take steps to delete that data.

HOW WE USE YOUR INFORMATION?

SME Solutions Group, Inc. may collect and use User Information for the following purposes:

  • To provide customer service. We may use your User Information to respond to your inquiries and support needs.
  • To improve our user experience and offerings. We may use your User Information to improve the user experience of our Site and other Resources, and to improve our products and services.
  • To send periodic emails. We may use your User Information to send you newsletters, promotional materials, or other information that may be of interest to you. If at any time the User would like to unsubscribe from receiving future emails, we include an unsubscribe option at the bottom of each email.
  • To monitor and analyze our services. We may use third-party service providers to track and analyze use of the Resources. This may include the use of Google Analytics on our Site. For information on how Google Analytics collects and processes data, please see How Google uses data when you use our partners' sites or apps", (located at www.google.com/policies/privacy/partners/, or any other URL Google may provide from time to time).

HOW WE KEEP YOUR INFORMATION SAFE?

We have implemented appropriate data collection, storage, and processing practices to protect your User Information stored on our Site. No method of transmission over the Internet or method of electronic storage is completely secure, so while we use commercially appropriate means to protect your User Information, we cannot guarantee its absolute security.

WILL YOUR INFORMATION BE SHARED WITH ANYONE?

We do not sell, trade, or rent User Information to others. We may share User Information with third-party service providers to help us operate our business and the Site or administer the Resources on our behalf, such as sending out newsletters or surveys.

DO WE MAKE UPDATES TO THIS POLICY?

SME Solutions Group, Inc. has the discretion to update this Privacy Policy at any time. Updates will be posted to the Site and are effective upon posting.

HOW CAN YOU CONTACT US ABOUT THIS POLICY?

If you have any questions about this Privacy Policy please contact us at:

SME Solutions Group, Inc.

17411 Bridge Hill Court, Tampa, FL 33647

Revised: May 21, 2020