Today, more than ever, it’s critical for healthcare organizations to take full advantage of advancements in technology to provide comprehensive care and improved CX (customer experience) for their patients.
Before the global pandemic, many medical providers were starting to leverage the power of IoT (Internet of Things) —a system comprised of devices that communicate through cloud connectivity—and digital transformation to make much-needed improvements in the way data was utilized and patient care was provided. And other areas like telehealth—where the patient can access beneficial medical information, make an appointment, or complete consultations with physicians virtually—have seen a huge spike as hospitals strive to free up in-person resources for more critical patients.
Whether providing care face-to-face, or remote via telehealth, there are a variety of solutions and cutting-edge technologies the healthcare industry can leverage, even during this ever-changing situation. Let’s explore a few.
The trends and digital healthcare technologies discussed above demonstrate a clear shift in healthcare practices beyond the walls of hospitals. Digital transformation in healthcare aims to streamline processes, enhance patient experiences, and improve the overall quality of care.