.png?width=375&height=150&name=Untitled%20design%20(43).png "SME Solutions Group Data Enablement and Digital Transformation")
June 25, 2024
In today’s hyper-connected digital landscape, businesses are leveraging advanced data solutions and technologies to...
June 12, 2024
Agent churn has become a critical issue that companies need to address proactively. With employees leaving at an...
March 29, 2024
In today's digital era, customer experience (CX) reigns supreme, with approximately 80% of American consumers valuing...
March 22, 2024
At the recent ITExpo in Fort Lauderdale, FL, I had the privilege of delving into the evolving landscape of customer...
March 14, 2024
Last month, I had the privilege of attending ITExpo in Fort Lauderdale, FL, where I immersed myself in the latest...